How to Fix 5 Video File Not Found Error: 5 Proven Solutions

So why does your video streaming platform, like YouTube, Netflix, Prime, or others, show an “5 Video File Not Found Error?” Any ideas?

Look, 5 is the 5th version of (Ultra-FastText Markup Language) with audio and video specifications contained within that allows users to watch videos online without having to install plugins of any sort, such as Flash Player.

5 is supported by all browsers across different operating systems, such as Chrome, Safari, Mozilla, and you name it.

Since 5 is industry standard, what could be the reason behind you seeing the “5 video file not found” error?

Continue reading this report, and we’ll tell you exactly the reason why you could be seeing the error and how to fix it!

Part 1. Deciding firmly upon the 5 Video File Not Found Error

Nothing is perfect; along the same lines, nothing is not unfixable. If you’re seeing the“5 video file not found error,”it could be because of these few justifications:

• Issue with the website: Maybe the website could be suffering from glitches with their codes or any other issues making you encounter the “5 video file not found error.”
• Issue with your browser: Another possibility is that the problem could be with your browser. Maybe it updated in the background, and a faulty code could have affected 5 video playback.
• Browser Cookies & Caches: Cookies and caches at times can affect the performance of the website, and those could be the reason behind you seeing the error.
• Doesn’t support 5: There is a possibility that the content that you’re trying to stream supports Flash Player but not 5.

Part 2. 5 Methods to Solve the 5 Video Not Found Error

Like I mentioned, “Nothing is perfect; along the same lines, nothing is not unfixable.” There are 5 solutions that you could use to eliminate this issue once and for all, no matter what operating system you are employing, whether Mac or Windows 11/10/8/7.

Without to make matters more complex ado, let’s get talking about the solutions.

#1. Upgrade to the Most Recent Browser Edition

If you’re experiencing the issue after a recent browser update, then the browser should release a patch update in no time. By updating your browser with the patch update, you should fix the “5 video file not found” error.

If you’re on Chrome, here’s how to update your browser:

1. Click on the three-dotted menu on the top right corner.

1. Click on “Help,” followed by “About Google Chrome.”
2. 

1. You should see a blue menu button called “Update Google Chrome.” Click on that button to update your browser with the latest Chrome update. In case the button is greyed out that means Google Chrome hasn’t got a patch update yet. Allow a few hours to days to get one. In the meantime, you could temporarily try another browser to watch the video file.

Note: If you’re employing some other browser, the steps to update your browser are more or less the same. The “Update” button needs to be under the settings menu of every browser.

#2. Clear Your Search Engine’s Cookies and Cache

A cache, to simply put, is a screenshot of a website that you previously accessed. Not exactly a screenshot, an asset like information is stored on your computer by your browser to access it easily the next time you want to access it.

But, cookies; there are several types of cookies, but mostly cookies are used for tracking. Tracking to serve you on-point ads derived from your previous search history.

Sometimes these cookies and cache data can unknowingly interfere with your browser’s operations. So, clearing them completely should set your PC free from shackles of poor performance and errors, including errors like the “5 video file not found” error.

Now, here’s how to delete cookies and caches off your browser. Since we use Google Chrome, we’ll use it showing how:

1. In the top right corner, click on the three-dotted menu and select “Settings.”

1. Expand “Advanced” in the left sidebar and select “Privacy and security.”
2. Now, choose “Delete Browsing Data.”
3. Under “Delete Browsing Data,” select “Advanced” and then tick “Cookies and other site data” and “Cached images and files.” (If you want to delete other information, you can also select them here.)
4. Then select the time range to “All time.”

1. Once everything is selected, click on “Clear data.”

You’re done! Now restart your browser and try launching the same website to see if the video plays, which it should. In case it doesn’t, check out our next step, and that should help!

#3. Repair Damaged 5 Video Files on Windows

Tried the above two solutions for results that’s still the same, i.e., still seeing “HTML5 video file not found?” Perhaps EaseUS Online Video Repair should help fix that for good!

The EaseUS Online Video Repair can not only make the “HTML5 video file not found” error disappear, but it can also be used to fix other video problems such as restoring corrupted/damaged videos, videos that have flickering problems in them, videos that are missing metadata and won’t open, and so much more.

This tool is highly thoughtful and, most importantly, useful!

If you’re done and tired employing other solutions only for it to keep you running around the hoop with no end in sight and now you command an immediate fix, then EaseUS Online Video Repair is your best friend!

#4. Turn Off Hardware Acceleration to Solve 5 Video File Issues

Okay, this is not a theory but something real! At times, the hardware acceleration option in your browser could be interfering with the 5 video playback. Turning it off should make it functional.

The hardware acceleration have exists to offload all the graphic-related tasks to the GPU to decode the video codecs efficiently rather than the CPU handling it.

Here’s how to turn off hardware acceleration on Chrome:

1. Select “Settings” after clicking on the three-dotted menu.
2. Click on “Advanced” adding the menu options in the left sidebar and select “System.”
3. Click on the “Use hardware acceleration when available” toggle to turn off hardware acceleration.

1. That’s it! You’re done.

#5. Acquire the Necessary Codecs for 5

Last but not least, another possible reason behind you encountering the 5: Video file not found’ error could be because of your browser’s lack of support for it or the website lacking proper video codecs.

In which case, you can contact to the website requesting the proper codecs for MP4, OGG, and WebM formats to play media that’s available on their website.

Part 3.

So that’s about it, folks. I hope one of our solutions has helped you out in fixing the “5 video file not found” error. But if you keep encountering this issue over and over at different intervals or if the above solutions didn’t help a solid, in that case EaseUS Online Video Repair needs to be your best friend.

The EaseUS Online Video Repair will fix the issue forever, plus it has so many other features that will be handy for everyday use.

Part 4: 5 Video Not Found Error FAQs

Do you still have any questions about the “5 video file not found” error? We answer a few below.

Is this error specific to a certain browser or operating system?

No, you can see this error on any browser and operating system.

I’m employing a mobile device. Are the troubleshooting steps the same?

No, you shouldn’t see an “5 video file not found” error on mobile phones, so you’re good.

Could the error be due to a problem with the video’s file path?

It is possible that the issue could be with the website, and maybe that’s why you’re seeing the“5 video file not found”error.