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Beyond The ACD ISGs 2024 Guide Rewrites The Contact Center Center
Big picture, quick — for builders: The 2024 ISG Contact Center Advanced Buyers Book signals a structural shift in contact center procurement: according to the…
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Cross Contact Is Operations Port Grade Discipline For Every Kitchen
The upshot Allergen safety must be run as an operating system, not a courtesy. Thecore business finding, according to the source: cross-contact is protein…
Twilio Flex AI Contact Center That Outpaces Traditional Systems
Twilio Flex: AI Contact Center That Outpaces Traditional Systems Rip out the idea that call centers must feel like bureaucratic purgatory; Twilio Flex proves customer…
Smart Contact Lenses Lagos Night Global Insight Unblinking
Smart Contact Lenses: Lagos Night, Global Insight Unblinking Blackouts can’t eclipse Africa’s sharpest medical moonshot: a polymer lens in a Lagos driver’s eye now warns…
Contact Info for Tier-1 Magazines: Pitch your Content Article
1. The New York Times Email: nytnews@nytimes.com (General news tips and inquiries) 2. The Washington Post Email: newstips@washpost.com (General tips and story leads) 3. The…