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Beyond The ACD ISGs 2024 Guide Rewrites The Contact Center Center
Big picture, quick — for builders: The 2024 ISG Contact Center Advanced Buyers Book signals a structural shift in contact center procurement: according to the…
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Dawn Over Denver IEC 60601 Test Plans As Route Manifests At Altitude
Why this matters right now for builders: IEC 60601 test planning should be treated as an executive governance instrument that converts risk and requirements…
Cross Contact Is Operations Port Grade Discipline For Every Kitchen
The upshot Allergen safety must be run as an operating system, not a courtesy. Thecore business finding, according to the source: cross-contact is protein…
Twilio Flex AI Contact Center That Outpaces Traditional Systems
Twilio Flex: AI Contact Center That Outpaces Traditional Systems Rip out the idea that call centers must feel like bureaucratic purgatory; Twilio Flex proves customer…
Smart Contact Lenses Lagos Night Global Insight Unblinking
Smart Contact Lenses: Lagos Night, Global Insight Unblinking Blackouts can’t eclipse Africa’s sharpest medical moonshot: a polymer lens in a Lagos driver’s eye now warns…
Contact Info for Tier-1 Magazines: Pitch your Content Article
1. The New York Times Email: nytnews@nytimes.com (General news tips and inquiries) 2. The Washington Post Email: newstips@washpost.com (General tips and story leads) 3. The…