Tag: Reducing Post-Call Workload

Reducing Your Company’s Carbon Footprint: Smarter Approaches to Business Travel

Reducing Your Company’s Carbon Footprint: Smarter Approaches to Business Travel If you ask anyone in business what’s changed most over the past few years, you’ll…

**Alt Text:** The image lists eight reasons why call summarization is important, including enhanced efficiency, consistent documentation, improved customer experience, data-driven insights, compliance and risk management, training and development, quality assurance, and workload management.

How Can Customer Service Teams Reduce Data Entry Work After Calls?

Customer service teams are all the time pressured to give quick, productivity-chiefly improved support although overseeing the back-end tasks of each customer interaction. One of…

Fujitsus Workload First Hybrid IT Strategy Satire Results

Fujitsu’s Workload-First Hybrid IT: Strategy, Satire, Results Forget cloud-first slogans—Fujitsu’s workload-first hybrid schema is quietly crushing competitors by letting every application lounge in its own…