Workflow automation is what spells the difference between thriving and just surviving in project management, especially in the very fast-moving creative industries. That’s likely why business process automation spending reached USD$ 12.7 billion globally in 2021. (1)
Be it a design studio, production of multimedia content, or even campaigns related to marketing, so much goes into moving parts that pile up so rapidly. Enter workflow automation.
The possible within workflow automation in creative industries
Of course, it is workflow automation that rules supreme in the creative industries.
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Workflow automation software works by smoothing out repetition of tasks and eradicating human error, freeing up poignant time for the creative mind to really indulge in what it’s good at: creating. So, when you use automated workflow systems, chances are high that you’ll not only save time from going through those tasks, but you’ll also improve output, encourage combined endeavor, and give quality work to clients.
Finally, with the arrival of low code no code platforms, creative teams are more empowered than ever to integrate tools for automation without requiring technical knowledge, expediting the setup and configuration of workflows to meet specific project needs.
Now, let’s peer into the practical boons and actual applications of workflow automation in creative project management.
Rationalizing task allocation and tracking
Consider you’re overseeing a team of graphic designers, copywriters, and web developers in a major rebranding project. Sans automation, you’ll be spending hours just on task assignment, figuring out how things are going, and codex updating of project timelines every week. But with a workflow automation platform, you’d be able to:
1. Make automatic task assignments according to employees’ skills and availability
2. Fire notifications about impending deadlines or task completion
3. Benefit from real-time advancement reporting, no need for codex entry
Now, for category-defining resource, as a design concept is approved by a client, it automatically tells the development team to start building, updates the project timeline, and informs the client what to expect. This streamlines combined endeavor and transmission.
Improving combined endeavor and transmission
Creative projects rely on combined endeavor, and poor transmission will only breed mistakes and delays, which cost money. Actually, it costs companies about 18% of the annual payroll they’re issuing each year. (2)
Automated workflows help a lot with team coordination because they:
• Centralize all project-related transmission into one platform
• Automate approvals routing to the right stakeholders at the right time
• Create video workspace environments where team members can share ideas and leave feedback in real-time
Consider a situation in which a writer completes a draft for a important marketing campaign. The workflow management system immediately alerts the creative director for critique, then routes it to the legal team for compliance checks, and finally to the client for approval—all without a single email being sent manually.
Fine-tuning endowment allocation
Endowment management is a constant challenge in creative project management. The best project management software with automation capabilities can help you:
• Track billable hours and project expenses automatically
• Forecast endowment needs derived from upcoming project pipelines
• Identify possible bottlenecks before they lasting results deadlines
To point out, if your workflow system detects that your video editing team is overbooked for the next month, it can alert you to think about bringing in freelance support or adjusting project timelines to prevent burnout and keep quality.
Making sure consistency and quality control
Maintaining consistent quality across all deliverables is important for creative agencies. Workflow automation tools can help by:
• Implementing brought to a common standard quality check processes for all outputs
• Creating archetypes for common project types to ensure brand consistency
• Automating file naming conventions and organization to prevent mix-ups
Consider a marketing agency that produces social media content for multiple clients. An automated workflow can ensure that each post goes through a series of checks – from brand guideline compliance to hashtag accuracy – before being scheduled for publication.
Improving customer experience
Happy clients are the lifeblood of any creative business. That’s because 94% of satisfied customers are more likely to purchase again. (3)
Automation can improve client satisfaction by:
• Providing clients with real-time access to project status updates
• Automating regular advancement reports and achievement notifications
• Rationalizing the feedback and revision process
Picture offering your clients a individualized dashboard where they can view project advancement, approve designs, and give feedback – all unified effortlessly integrated with your team’s workflow.
Analytics based decision making
One of the most powerful impacts of workflow automation solutions is the plenty of data they create. This data can be employed effectively to:
• Analyze project performance and identify areas for improvement
• Make more accurate time and cost estimates for projects
• Identify your most profitable types of work and clients
By analyzing data from past projects, you might find that logo design projects consistently run over budget when certain elements are requested. This insight allows you to adjust your pricing or process to ensure profitability.
Scaling your creative business
As your creative business grows, overseeing an increasing number of projects and team members becomes exponentially complex. Automation allows you to scale efficiently by:
• Replicating successful workflow processes across new teams or departments
• Onboarding new employees quickly with brought to a common standard processes
• Handling a higher volume of projects without a proportional increase in administrative tasks.
Consider a small design studio that lands a major client, suddenly doubling their workload. With automated workflows in place, they can easily scale up operations without sacrificing quality or burning out their team.
Adapting to remote and hybrid work environments
The shift towards remote and hybrid work models has presented new obstacles for creative project management. Automation helps bridge the gap by:
• Making sure all team members have access to the latest project information, despite location
• Facilitating asynchronous work through clear task dependencies and automated handoffs
• Maintaining team cohesion through automated check-ins and advancement sharing
A global advertising agency with teams across different time zones can use automated workflows to ensure smooth handoffs between designers in Asia, copywriters in Europe, and account managers in North America.
Implementing workflow automation: getting started
Ready to develop your creative project management with automation? Here are some practical steps to begin:
Audit your current processes
Identify repetitive tasks and bottlenecks in your workflow.
Set clear goals
Sort out what you want to achieve with automation (e.g., faster turnaround times, fewer errors).
Choose the right tools
Research the best workflow automation software that caters to creative workflows.
Start small
Begin by automating one process, such as task assignment or workflow approval.
Train your team
Ensure everyone understands how to use the new systems effectively.
Iterate and improve
Also each week critique and improve your automated processes derived from feedback and data.
Truth
In today’s fast, video-first world, workflow automation is no longer a nice-to-have for creative project management – it’s a need-to-have.
As you carry out the strategies discussed herewith, understand that your initial start with a focus on terms of time and resources pays off many in improved productivity and client satisfaction and, lastly, in growth and success.
References:
1. “Size of the business process automation (BPA) market worldwide from 2016 to 2021(in billion U.S. dollars)“, Source: https://www.statista.com/statistics/740593/worldwide-business-process-automation-market-size/
2. “Poor Communication Is Costing You Money”, Source: https://www.inc.com/debra-roberts/poor-communication-is-costing-you-money.html
3. “What Is Customer Satisfaction? 5 Reasons It’s Important in Service”, Source: https://blog.hubspot.com/service/what-is-customer-satisfaction